MTNL MUMBAI,SELFCARE Apps

Using MTNL Selfcare mobile app customerscanavail following facilities.* Registration:-Customer can book new Landline/Broadbandconnection,new user reregistration and duplicatereceipt for theLand-line/Broadband connection* Leased Circuit Booking-User can register forLeasedcircuits.* Bill Payment:-Customer can pay his Landline/Broadband bill.* Complaint Booking:-User can book online for his landlineandbroadband faults.* E-bill Registration:-User can register his email forreceivingbills on his emails.* Tracking:-User can track his faults, work orders etc online.

Using MTNL customer connect mobileappcustomers can avail followng facilities.* Knowing the information of various plans being launched bytheMTNL, Mumbai related to Mobile, Landline, Broadband,Blackberry,VAS, and Data Services.* Display MTNL Customer Service Centre (CSC) as perthelocation/area specified by the user.* Provides download forms and files.* Display selected CSC location on Google map.* Sort and display list of plans according to the likes

This mobile App enable customers to searchMTNLTelephone Directory online with various search options asgivenbelow. The information can be availed through 2G/3G dataconnectionor through SMS.SEARCH OPTIONS* Search name and address by telephone number.* Search telephone number by name and address.* Search new telephone number by old telephone number.* Other Information on MTNL Mumbai Directory like* Search Media - Data connection/SMS* True Caller Information on incoming and outgoing calls